Introduction
Alphatrics is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, visit our website, or interact with us in any other way. Please read this Policy carefully to understand our practices regarding your information and how we will treat it.
1. Information We Collect
1.1 Information You Provide to Us
We may collect and process the following types of personal information when you interact with us:
- Personal Information: Name, title, company name, contact details (email, phone number), and any other information you provide during your interactions with us.
- Communications: Records of your communications with us, including any feedback, inquiries, or requests you make.
- Service Information: Details related to your engagement with our services, such as project requirements, business objectives, and other information relevant to the services we provide.
1.2 Information We Collect Automatically
We may also collect information automatically when you visit our website:
- Usage Data: Information about your interactions with our website, such as pages viewed, time spent on the site, and navigation patterns.
- Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide you with the services you request, including market research, product development, and staff augmentation.
- Communication: To communicate with you about our services, respond to inquiries, and provide customer support.
- Marketing: To send you information about our services, updates, and promotions that may be of interest to you. You can opt out of receiving marketing communications at any time.
- Improvement and Analysis: To improve our services, conduct internal research, and analyze how our website and services are used.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations to you when you engage our services.
- Legitimate Interests: To manage and promote our business, improve our services, and operate our website.
- Consent: Where required by law, we will obtain your consent before processing your personal information for marketing purposes. You have the right to withdraw your consent at any time.
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors and partners who assist us in delivering our services, such as IT providers, marketing agencies, and consultants.
- Legal Compliance: Authorities or regulators where we are required to do so by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet can be entirely secure, and we cannot guarantee the security of your information.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
You may have certain rights under applicable data protection laws, including:
- Access: The right to request access to the personal information we hold about you.
- Rectification: The right to correct any inaccuracies in your personal information.
- Deletion: The right to request the deletion of your personal data, subject to certain conditions.
- Objection: The right to object to the processing of your personal data for specific purposes.
- Withdrawal of Consent: The right to withdraw your consent at any time where we rely on it to process your personal information.
To exercise any of these rights, please contact us at [Your Contact Email].
8. Cookies
We use cookies to enhance your experience on our website. For more information about our use of cookies, please refer to our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@alphatrics.com